
Note whether or not any hardware alterations have been performed.
#SCREEN LIGHTS UP BUT NO DISPLAY VIDEO CARD PC#
After performing the reset, please have the battery and power adapter connected to activate the battery, otherwise it will not boot up the PC The location of the battery reset hole might differ by the model, please refer to the product manualģ. Some of the model might not have the battery reset hole, please remove the power adapter and the battery (if applicable, differ by model) for 15 seconds and place it backĢ. Use a paper clip to insert into the battery reset hole at the bottom of the unit.ġ. The unit powers on but does not bootĬheck if there are any auxiliary devices connected to the unit (such as USB devices, SD cards, etc.) In the event that any such devices are connected, please remove them and then test the computer to see if it starts appropriately.
#SCREEN LIGHTS UP BUT NO DISPLAY VIDEO CARD SKIN#
Furthermore, check to see if the insulating skin of the power cord is damaged. * The unit powers on but does not boot The power indicator light is not illuminated and the unit is without powerĬheck to see whether or not the connections of socket, power cord, and power connector are in place and seated correctly.Ĭonfirm that the socket on the wall functions properly. * The power indicator light is not illuminated and the unit is without power. When the external monitor has no display either, please follow the “The unit powers on but does not boot.” troubleshooting guide to proceed. In the event that the power indicator light is on, we recommend you to cross testing with external monitor, if the external monitor display normally, there will be a high possibility that the laptop monitor is faulty, please contact MSI customer service if it's the case. In the event that the light is not illuminated, follow the “The power indicator light is not illuminated and the unit is without power.” troubleshooting guide to proceed.

If the power indicator is not illuminated, it means that the unit is not currently powered on. If your display doesn’t show up after switching your cable to the video card, you may need to power cycle your computer.Please press the power button and check to see whether or not the power indicator LED is illuminated. Just pull those covers off and reveal the available video ports and you’ll be able to use them. These ports are fully functional but are covered to protect the slot when not in use. In the example below, the DisplayPort (on the top) and DVI port (on the bottom) are covered: If you cannot find the ports you are looking for on your video card, they may be covered/capped, which is very common a new computer/video card. If there is a video card in your system the motherboard video ports won’t work by default. All ports will be labeled next to their port with symbols/text such as DVI, HDMI, DP and VGA.


In the example picture the area labeled #1 is the onboard video ports on the motherboard. If your computer has a dedicated video card, your monitor needs to plug directly into it. However, depending on the hardware in your computer you can’t always use the video ports on the motherboard. The motherboard in your computer will have USB ports, audio ports and video ports on the back. When looking at the back of your PC, you will see a variety of ports.

Make sure your monitor is plugged into the right port on the back of your PC
